State Farm® Insurance Agent Ella Yelkin

"I’ve had excellent experience working with my insurance agent, Ella Yelkin, from State Farm Insurance. I’ve held multiple policies with them for over five years—including auto, home, apartment, business, and umbrella—and I consistently receive outstanding customer service from Ella’s office. Ella and her team are extremely knowledgeable and always respond quickly and professionally to any questions or requests I have. Their guidance has helped me feel confident and well-protected with my coverage."

"Hello! I had an experience dealing with State Farm insurance company, and I would like to leave a positive review: after a phone consultation, I was directed to the company's office in Brooklyn (manager Ella Elkin). I was advised by a professional and very friendly agent, Max Ivanov. I was impressed that the employee was focused on offering the most competitive price for my car insurance policy. I definitely recommend this company and these friendly employees!"

"Dilia, she is Absolute amazing person, so kind to help and more important she is ready to help you even you are not her costumer, I'm surprised at how friendly she is and professional!!! THANK YOU DILIA 5 STARS 🌟"

"Excellent customer service. Max and Daniel helped me with picking insurance policy. They took their time to thoroughly explain and go over everything, provide competitive pricing. Will highly recommend."

"Awesome guys, highly recommend Eugene and whole other team!"

"Dilya was very helpful"

"Dilya was very helpful, great service"

"I recommend!"

"eugene is the guy to deal with great service provided, very honest and trust worthy"

"⭐️⭐️⭐️⭐️⭐️ Eugene was great! He helped me open my co-op insurance quickly and explained everything clearly. Very professional, friendly, and easy to work with. Highly recommend!"

"Process went by smoothly and with no issues. Maksym did a great job!"

"The office managed somehow to lose my safe driving certificate, added to insurance options I didn't asked for. I requested to remove it, was told it was removed, and after a month found that it was still in my insurance. Many times I was trying to reach Mrs. Yelkin, her office workers took my phone 4 - 5 times, never got any call . Wouldn't recommend this office to anybody."

"Inexperienced employees and scammers are deceiving people. My cars insurance was with them I sold my car and gave them paper to cancel it they said i would receive refund for the rest but it’s been almost 2 months and I still did not received nothing. I’m disappointed in State Farm it’s expensive but with bad customer service."

"Very disappointed with the service at this State Farm office. On July 8, 2025, I contacted them for auto insurance. Later the same day, after consulting with my car dealer, I decided to cancel because the price was too high. I called immediately to cancel, but they still withdrew about $400. It’s been over a month and I still haven’t received a refund. Every time I call, I’m given new excuses — “wait two weeks,” then “another two weeks,” and now they’re blaming me for supposedly canceling incorrectly. That’s not true — I canceled on time and followed their instructions. One employee, Max, was especially rude. He spoke to me in a disrespectful, mocking tone and repeated “Seriously? Seriously?” when I mentioned filing a complaint. Very unprofessional and frustrating experience. I do not recommend this office. Thank you for your response. I understand that policy cancellation may take time and depends on the insurance company. However, the behavior and attitude of your staff are entirely within your office’s control. The way your employee treated me was unacceptable and is the main reason for my complaint."

"Came in and the front desk lady with blonde hair was super unprofessional"

"I had a great experience working with Maksym! He helped me secure a new auto insurance policy just in time—literally on the last day before my previous coverage expired. Not only did they move quickly, but they also found me a much better rate and saved me money. Their professionalism, responsiveness, and attention to detail made the whole process smooth and stress-free. Highly recommend!"

"They are all professional staff.Maksim is best. He helped me a lot."

"Absolutely irresponsible and horrible. First they cancelled my renters insurance without my authorization when I had a car insurance plus renters policy. I only cancelled car insurance but they cancelled both. Second I called to repurchase the insurance and they took my information plus payment information, informed me that it would cost me only $10 a month and didnt process my payment till the end so when a time came for me to file a claim they notified me that that noone processed the payment and I do not have insurance. Irresponsible staff absolutely incompitent and dissapointing. I do not recommend!"

"It was my first time experience with the agency. I’m glad I did call them. Max was very helpful and professional. He did answer all my questions about car insurance. Everything was done by the phone in very short time. I would recommend this agency to all my friends and colleagues."

"It was a pleasure to work with Yana. She got us the best insurance coverage for our business 5 vehicles. She was always available to answer our questions and willing to explain the policy in details."

"If I could give this office a zero start I would. Let’s start by saying the staff is rude especially Max, from the moment I got my car insurance all he did was assist me to active my insurance, I’m sure it was just to make a sale, then after I could barley get a hold of this guy. I highly recommend this place and or the owner does assessments. I am baffled on the no reply’s. I’m soooo glad I I’m done with them, and I said once I was done with this office, I would write a bad review. I am absolutely done with the lack of professionalism."

"I like And recommend Have great Rate"

"I’ve had an outstanding experience with Ella Yelkin and her incredible team at State Farm. From the very beginning, they have been professional, responsive, and genuinely caring. Ella takes the time to explain every detail and ensures that all your questions are answered. She’s not just selling insurance – she’s building relationships and making sure you’re fully protected. Her office staff is just as impressive – friendly, knowledgeable, and always ready to help. Whether it’s updating a policy, handling a claim, or just answering a quick question, they go above and beyond to make things smooth and stress-free. It’s rare to find this level of personalized service these days, and I truly appreciate their commitment to excellence. Highly recommend Ella Yelkin and her team for anyone looking for trustworthy, attentive, and professional insurance support!"

"The best service I had. This office is easy to reach and communicate. The staff is professional and very polite. I didn't had any problem with them"

"I’ve been with Ella Yelkin and her team for over 25 years! Never had an issue! Ella and her team are super helpful and professional! Planning to be with this team for many more years to come!"