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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ivan Rak

June 26, 2025

5  out of  5
rating by Ivan Rak
"I like And recommend Have great Rate"
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Oksana Chernogor

June 13, 2025

5  out of  5
rating by Oksana Chernogor
"I’ve had an outstanding experience with Ella Yelkin and her incredible team at State Farm. From the very beginning, they have been professional, responsive, and genuinely caring. Ella takes the time to explain every detail and ensures that all your questions are answered. She’s not just selling insurance – she’s building relationships and making sure you’re fully protected. Her office staff is just as impressive – friendly, knowledgeable, and always ready to help. Whether it’s updating a policy, handling a claim, or just answering a quick question, they go above and beyond to make things smooth and stress-free. It’s rare to find this level of personalized service these days, and I truly appreciate their commitment to excellence. Highly recommend Ella Yelkin and her team for anyone looking for trustworthy, attentive, and professional insurance support!"
We responded:
"Thank you Oksana, we value our customers and appreciate when they express gratitude ."
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Sergey Ovcharov

June 9, 2025

5  out of  5
rating by Sergey Ovcharov
"The best service I had. This office is easy to reach and communicate. The staff is professional and very polite. I didn't had any problem with them"
We responded:
"Thank you Sergey, we appreciate your support "
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Yevgen UKR

June 6, 2025

1  out of  5
rating by Yevgen UKR
"I do not recommend, incompetent staff, they hang up the phone, it is impossible to find the director for weeks, very bad service, I have contacted them three times to add companies to my insurance policy, there has been no response for 2 weeks, the company director is sending threats to clients, avoid them"
We responded:
"You know well that what you were asking is not allowed to get under your class of business, this review is completely invalid "
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Oleg Kaz

June 5, 2025

5  out of  5
rating by Oleg Kaz
"I’ve been with Ella Yelkin and her team for over 25 years! Never had an issue! Ella and her team are super helpful and professional! Planning to be with this team for many more years to come!"
We responded:
"Thank you Oleg, I appreciate your kind words "
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Belle Lai

June 3, 2025

5  out of  5
rating by Belle Lai
"Eugene has been such a pleasure to work with! I'm a very straight forward person when it comes to getting things done so from the start to finish of me getting insurance, it took less than 12 hours! I would say the total amount of communication was no more than an hour spent as Eugene was so responsive, communicative and very knowledgeable. I highly recommend working with Eugene if you ever get a chance too."
We responded:
"Thank you Belle, we appreciate your review and Eugene is always doing his best to satisfy customer needs"
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Rami NY

May 22, 2025

1  out of  5
rating by Rami NY
"One of the worst most unprofessional offices of State Farm. Stay away!!!!"
We responded:
"Have a good day and better experience at another location "
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Leo Vartanov

May 20, 2025

5  out of  5
rating by Leo Vartanov
"working with ella was amazing, easy and fast."
We responded:
"Thank you Leo, it is always pleasure to deal with you as well"
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Oleksii Paniotov

May 14, 2025

1  out of  5
rating by Oleksii Paniotov
"I do not recommend, the employees are incompetent, the director is absent from work for weeks"
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tamar pruidze

May 14, 2025

5  out of  5
rating by tamar pruidze
"They are all professional staff."
We responded:
"Thank you Tamar!"
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Gennadiy Ivashchenko

May 13, 2025

5  out of  5
rating by Gennadiy Ivashchenko
"Oleksandr Mashchenko is a perfect specialist in his field, thank you for amazing service and much appreciate your help!"
We responded:
"Thank you Gennady for your taking time to leave a review. We appreciate it "
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Binigul Seidakhmetova

May 13, 2025

5  out of  5
rating by Binigul Seidakhmetova
"I opened insurance in another office, but when I saw Ella's office, I called and a girl named Dilya answered the phone, answered all my questions and I was convinced that the best service is in this office, I plan to change the Agent. If you are looking for the best service and the best insurance, contact this office."
We responded:
"Thank you for your review "
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Vlad Khovan

May 12, 2025

5  out of  5
rating by Vlad Khovan
"Eugene provided outstanding service—he was able to secure a better deal for three vehicles than I was previously paying for just two. I highly recommend him. Thank you, Eugene!"
We responded:
"Thank you Vlad, your support means a lot "
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Sav Pirate

May 9, 2025

5  out of  5
rating by Sav Pirate
"Daniel provided me with great service in making changes to my policy. Great service."
We responded:
"Thank you Sav for your review. Daniel works hard to meet customer expectations. "
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Христя Семків

May 9, 2025

5  out of  5
rating by Христя Семків
"I would like to thank State Farm for their quality service, and especially the girl who helped me, Yana. Thanks to her, I was able to deal with the payment and several other important issues. She explained everything clearly and with patience. Thank you for your help and professionalism!"
We responded:
"Thank you Christia, we appreciate your review. Yana works hard to help our customer and your review is important. "
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Eugene Hretski

May 9, 2025

5  out of  5
rating by Eugene Hretski
"Alex was fantastic to work with! He helped me with a quote for my Mazda CX-5 and gave me the best price I could find. Super professional and made the whole process easy. Highly recommend!"
We responded:
"Thank you Eugene for your review. Alex works hard to help customers and your kind words are appreciated "
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Solo Whisper

May 7, 2025

5  out of  5
rating by Solo Whisper
"Had the pleasure of having Eugene handle my account on more than 1 occasion. Simple, direct, no nonsense and never any issues. Grateful for responsiveness and clarity. Would definitely recommend."
We responded:
"Thank you Solo Whisper 😀"
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Afzal Vasihanov

April 21, 2025

5  out of  5
rating by Afzal Vasihanov
"They give very good rates for my car insurance i recommended this office very good service. Thanks"
We responded:
"Thank you Afzal for your review "
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Jalon

April 2, 2025

1  out of  5
rating by Jalon
"Very unprofessional, staff not equipped to handle business. Also, very rude over the phone."
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Mike

March 15, 2025

1  out of  5
rating by Mike
"Stay away from this office. Not only they significantly overcharge, it will take you months to cancel your policy which they will keep charging you for."
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Evgenii Reytov

March 13, 2025

1  out of  5
rating by Evgenii Reytov
"Все в этом офисе оферисты и машеники вообще не рекомендую с ними работать по жалеешь потом будет поздно не делайте с ними не какого контракта или страховку."
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Yefim Zemelshteyn

March 10, 2025

5  out of  5
rating by Yefim Zemelshteyn
"Good Good. Work"
We responded:
"Thank you Yefim"
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Svetlana Rozenberg

March 4, 2025

1  out of  5
rating by Svetlana Rozenberg
"I was charged significantly higher amount for my car insurance for three months. Communication with Eugene, Zion and Alex at the office were not just fruitless, they were absolutely frustrating and it felt like these people instead of trying to resolve the issue enjoyed my frustration and verbally abused me. They also refused to allow me to speak to Ella Yelkin directly making up different reasons for refusal. The issue was resolved by Ella and it only required a day to do it ( I have been trying to resolve the issue from September, 2024 to March 2025 through incompetent agents)."
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Leon Rybak

February 23, 2025

5  out of  5
rating by Leon Rybak
"Had to get a vehicle replacement insurance policy on Saturday. Called the office , Max picked up the phone , answered all my questions and I had my new vehicle insurance policy within 10 minutes. Max is a real professional. I highly recommend Max and Ella Yelkin State Farm office ."
We responded:
"Leon, thank you for your review of Max’s work, it is important for us to know that we are appreciated "
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Milana Balcaitis

February 13, 2025

1  out of  5
rating by Milana Balcaitis
"I can't believe how utterly incompetent and disrespectful the people at Ella Yelkin's office are! My policy was terminated back in October 2024, yet they have continued to charge me month after month without fail. Every time I reach out to them, they just keep sending me the same form to sign, all the while continuing to take my money without providing any solution. They pass me around from one unhelpful representative to another, using rude and disrespectful language! Do yourself a favor and steer clear of this office at all costs! Milana"
We responded:
"I am sorry to hear about your experience with our office. Certain policies require signature on the cancellation forms. As of right now, all your policies are terminated."